 |
||
 |
 |
|
 Please keep us upto date with your complaints we have been receiving a lot of positive results over the last two months. Research is being carried out to ensure all of your issues are investigated properly and receive the best possible response from the directors in question.  "Thanks for the help you gave, I received a lot of apologies from British Gas, they agreed to give me a whole year's free service contract to compensate me for everything. They have also given me the head of customer services direct contact details so I can ring him personally in the future. Thank you for all of your help and supporting me when I really needed someone to listen" Mrs Cole - South East UK. If you would like to complain about your bank charges and see if you can receive some compensation take your advice from the Financial Ombudsman Bank Charges Info Sheet This independent site is dedicated to providing a completely FREE OF CHARGE service for any customer. We provide a national complaints handling service for you the public. A direct link and professional complaints service to help you handle the organisations you deal with every day. Complaints Centre has been set up by founding partners who realise that many of us are fed up with having to fight to receive the level of service that all customers deserve. Methods of dealing with customers are changing – whether this is face-to-face, on the phone or via email, many customers feel as though they are “lost in the system” and that their complaints are not really being heard.Complaintscentre.com's mission is to unite the public and help drive forward improvements in all industries. Complain today to receive advice and help from real people dedicated to improving the service you receive. Customers should never feel disappointment and employees of organisations should be provided with the information needed to assist and support the needs of all customers. Why should customers be treated as if they are in the wrong, when they have been wrongly informed by other employees of the same organisation? Why do call centre and customer service staff not care about our complaint? Surely dealing with large companies should be easier than this?  ComplaintsCentre staff are dealing with complaints on a daily basis - complaintscentre.com is going to highlight these failures in procedure and customer care to the board of directors of the organisations in question. We do not have paying customers but we promise to look after yours if you wont. Customer satisfaction is our aim its just a shame we have to be here to help people receive it.  |
|
