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Credit One Bank Card
Description
I paid off my bill and asked to cancel my account because of the high interest rate and their “inability” to lower it. The representative that I talked to told me I was canceled and to call up any companies which had re-occurring monthly charges and give them a different credit card to take payments from. I reconfirmed with the rep on the phone that I was completely through with this company and would receive no more billing statements. He agreed. A month and a half later I receive a call from them stating an overdue balance and asking for payments. I explained to them that I had canceled the account, but they disagreed and told me I just “closed it” which means they still allowed a re-occurring charge to take place. Then added all their fees on top of it. Then added a late fee as well. They refused to work with me even though it was their employee who lied to me and confirmed my completion of everything. This company is a bunch of crooks with no customer support. I refused to pay them their bullshit charges and am sick of arguing with a bunch of Indians from another country about it. Don’t ever use Credit One Bank for anything!
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Tags: credit one bank card complaints
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I am a customer of the bank and i just cancelled my account from them recently. You know what i have in mind, when you closed your account there could have been a transaction that hasn’t post to your account yet or basically a pending transaction thats not part of your outstanding balance during that time and i belive they specifically indicated during the closure process of the account that pending transaction will continue to process. Maybe you didnt listen to the rep who closed your account. Maybe you need to learn to listen actively and dont be such an asshole and racist
i totally agree with john doe! The Bank wont do such thing if its not a part of their terms and conditions. that’s what you do, when you were approved for an account from them, you tell them “im happy to be your customer” but when time comes that you cant pay your bills anymore. YOU CURSED THEM! you need to learn your lesson, check the terms and conditions first before even signing up for anything, that way you could this from happening again. just a friendly advice!