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Direct TV Complaints – Direct TV Complaints & Reviews – Took money from my account

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About April 2005, I closed my account with directv. Directv reactivated my account without my permission on July 16, 2005 and started taking money from me from September 22, 2005 up to May 22, 2008, $58.97 per month. I found out because of the collection credit report they made on me as if I had owned them $161.95. Very upset, when I challenged directv, agent Paul told me how much and for how long they have been taking from my account for a service I never received, and on an address that I have already sold the house and have closed and discontinued my directtv account; and they are still giving me the run around. Worst of all, Eric, a supervisor, after admitting and telling me that he would resolve it sooner than I expected it, he wrote a different note on my account saying it is to be sent to the dispute department. It is most shameful how they are taking money fraudulently and not being honest to what they are saying, and falsely reporting against ones credit.

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Posted By:

Loopiake

United States


December 8, 2011 6:15 am