Description

2 months ago a $14.95 charge showed up on my Verizon bill. It was buried on page 13 (of 16!) and the description was Pba Svc Efaxmthly Fee. When I called the PBA phone number (877-257-2455) they explained that their service allows faxing over the internet from a home PC. I never ordered this service, but their records show that someone registered me for this service through a Web site called lookhereforjobs.com. All they needed was my phone no., email, date of birth, and home address. Needless to say, I canceled this service and they credited me for the 2 months. I immediately called Verizon to complain. They told me that if they are billed by a service like this, they turn around and put it on the consumer’s bill. I complained that this was cramming but the rep. didn’t agree. I find this possibility very disturbing as anyone can secure the necessary information of an address, home phone no., email, and date of birth in order to register this bogus and unnecessary service.

Related posts:

1. Direct TV – worst customer service ever

URL: Verizon

Tags: billed for services, verizon complaints, verizon wireless complaints
Stats: 513 total views, 1 so far today

Images

There are no images

Sponsored Links